Terms and Conditions
1. Introduction
Welcome to Mostech Computers. These terms and conditions outline the rules and regulations for the use of our website, located at https://mostechcomputers.in. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Mostech Computers if you do not agree to all of the terms and conditions stated on this page.
2. Definitions
Company: Refers to Mostech Computers.
User/You: Refers to the individual accessing the website.
Products: Refers to computers, laptops, and accessories sold on the website.
3. Use of the Website
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
You agree to use the website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.
4. Product Information
We strive to provide accurate descriptions and images of our products. However, we do not warrant that the descriptions, images, or other content on the website are accurate, complete, reliable, current, or error-free.
All prices are listed in [currency] and are subject to change without notice.
5. Orders and Payments
By placing an order, you agree to purchase a product subject to these terms and conditions.
All orders are subject to availability and confirmation of the order price.
Payment must be made through the available methods on the website. The company reserves the right to refuse any order placed.
6. Shipping and Delivery
We aim to ship products within the estimated time frames, but we do not guarantee delivery dates.
Delivery charges will be added to the price of the products and are non-refundable.
The company is not responsible for delays caused by third-party delivery services.
7. Returns and Refunds
Overview
Our refund and returns policy lasts 3 days. If 3 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@mostechcomputers.in.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@mostechcomputers.in and send your item to: [physical address].
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: [physical address].
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at support@mostechcomputers.in or call us at 90511 89507 for questions related to refunds and returns.
8. Warranty
All products come with a manufacturer’s warranty as specified in the product description.
The company is not responsible for any direct or indirect damages arising from the use of the product.
9. Limitation of Liability
To the fullest extent permitted by law, the company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the website or products purchased from the website.
10. Intellectual Property
All content included on this website, such as text, graphics, logos, images, and software, is the property of Mostech Computers or its content suppliers and is protected by international copyright laws.
11. Privacy Policy
We value your privacy. This Privacy Policy describes how we collect, use, and protect your information.
Physical Stores:
Store 1: 15, Bindhya Basini Tala Road near Amra Sabai Club, Kolkata, West Bengal 700057, India
Store 2: 185/7, Jyotinagar, Dunlop, Saket Nagar, Bonhooghly Government Colony, Kolkata, Baranagar, West Bengal 700108, India
Please review our full Privacy Policy [here] for details on how we manage your personal information.
12. Changes to the Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.
13. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [Your Country/State], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
14. Contact Information
If you have any questions about these terms and conditions, please contact us at support@mostechcomputers.in or call us at 90511 89507.
By using Mostech Computers, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.